Privacy Policy

This Privacy Policy explains how SSU Canada (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website or contact us through our forms and communications. By using this website, you agree to the practices described in this policy.

1. Information We Collect

We may collect information you provide directly, such as:

• Name
• Email address
• Phone number
• Project details (e.g., location, square footage, timeline, service type)
• Any other information you choose to submit through forms or messages

We may also collect technical information automatically, such as:

• Device and browser type
• Pages viewed and interactions
• Approximate location (based on IP address)
• Referring/exit pages
• Cookies or similar technologies (see Cookies section below)

2. How We Use Information

We use information to:

• Respond to quote requests and inquiries
• Communicate about services, scheduling, and project requirements
• Improve our website and user experience
• Maintain internal records related to client communications
• Protect against fraud, abuse, or security issues

3. Legal Basis and Consent

Where required by applicable law, we collect and process personal information based on your consent (for example, when you submit a form), or where it is necessary for legitimate business purposes such as responding to inquiries and providing services.

4. Sharing of Information

We do not sell your personal information. We may share information only as needed to operate our business, for example:

• With service providers who support website hosting, forms, analytics, or email delivery
• When required by law, regulation, legal process, or government request
• To protect the rights, property, and safety of SSU Canada, our clients, or others

5. Cookies and Analytics

We may use cookies or similar technologies to help the site function properly and to understand how visitors use our website. You can control cookies through your browser settings. Disabling cookies may impact certain website functions.

6. Data Retention

We retain personal information only as long as necessary to respond to inquiries, provide services, maintain records, and meet legal or operational requirements. When information is no longer required, we take reasonable steps to delete or anonymize it.

7. Security

We take reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no website or electronic transmission is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

Depending on your location and applicable law, you may have rights regarding your personal information, such as requesting access, correction, or deletion. To make a request, please contact us through the Contact page on this website.

9. Third-Party Links

Our website may include links to third-party websites or services (such as social platforms). We are not responsible for the privacy practices of third parties. Please review their policies before providing personal information.

10. Children’s Privacy

This website is not intended for children and we do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above indicates the most recent revision. Continued use of this website after changes are posted constitutes acceptance of the revised policy.

12. Contact

For privacy-related questions or requests, please contact us through the Contact page on this website.